Guides, Videos & Troubleshooting
Watch videos and learn how to fix issues with your lights and more... In the vast majority of cases it is usually due to incorrect wiring of the connectors, or a fault with the transformer plug. Find out how to troubleshoot.
Pre-Lit Christmas Tree Troubleshooting Guide
For assistance with pre-lit Christmas tree lighting, we recommend you watch the following video to ensure the lights are connected properly before reporting a fault to us.
Tree Branch Fluffing Guide
At Christmas Tree World, we want you to make the most out of your Artificial Christmas Tree. In a few short steps, you can transform your tree from average to outstanding!. When you receive your Christmas tree, you will notice that it is tightly pack
Christmas Tree World Guide
Why should you buy an artificial Christmas tree from Christmas Tree World?. We've been in business for almost 40 years and, over this time, have been consistently improving our customer satisfaction. Super speedy delivery and top-quality items are wh
Christmas Tree World Video Library
We have lots of product videos on our official YouTube channel here.
Remote Control Lights Troubleshooting Guide
Connecting the wireless remote to your Multi-Function LED Christmas Tree Lights for the first time can be tricky, so here is some advice to help:. Please contact us if you are still unable to get your lights to come on, and we will help you further.