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Do you need a spare transformer for your pre-lit tree?Updated 21 days ago

If the lights on your pre-lit Christmas tree have stopped working, we're here to help. Please visit our troubleshooting page, which can be found here, and follow the instructions provided. If, after following the troubleshooting steps, none of the sections on your tree light up even when connected directly to the transformer, you may need a new transformer.  We have also had reports that in the cases where some of the lights have stopped (across all of the tree) that a replacement transformer has resolved the issue.  If lights have stopped working on just one section, it is recommended to disconnect and reconnect to ensure continuity.

To assist you further, we have compiled a list of transformers suitable for all pre-lit trees, available in the table below. These transformers can be purchased directly from our website here.


 

SKU 

Transformer SKU before 2024

Transformer SKU from 2024 onwards. 

TR-ACE-WW-120ACC-TRAN-31V3.6WB-GON/A
TR-ACE-WW-150ACC-TRAN-31V6WB-GON/A
TR-ACE-WW-180ACC-TRAN-31V7.2WB-GON/A
TR-ACE-WW-210ACC-TRAN-31V12WB-GON/A
TR-ACE-WW-240ACC-TRAN-31V15WB-GON/A
TR-AVF-WW-120ACC-TRAN-31V3.6WS-GON/A
TR-AVF-WW-150ACC-TRAN-31V3.6WS-GON/A
TR-AVF-WW-180ACC-TRAN-31V3.6WS-GON/A
TR-AVF-WW-210ACC-TRAN-31V6WS-GON/A
TR-AVF-WW-240ACC-TRAN-31V6WS-GON/A
TR-BIA-WW-120ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-BIA-WW-150ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-BIA-WW-180ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-BIA-WW-210ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-BIA-WW-240ACC-TRAN-31V3.6W-YIACC-TRAN-31V6WB8F-YI
TR-BIA-WW-270ACC-TRAN-31V3.6W-YIN/A
TR-BIA-WW-300ACC-TRAN-31V6W-YIACC-TRAN-31V9WB8F-YI
TR-BIP-WW-120ACC-TRAN-31V3.6W-YIN/A
TR-BIP-WW-150ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-BIP-WW-180ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-BIP-WW-210ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-BIP-WW-240ACC-TRAN-31V3.6W-YIN/A
TR-BLI-WW-120ACC-TRAN-31V3.6W-YIN/A
TR-BLI-WW-150ACC-TRAN-31V3.6W-YIN/A
TR-BLI-WW-180ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-BLI-WW-210ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-BLI-WW-240ACC-TRAN-31V3.6W-YIN/A
TR-BLI-WW-270ACC-TRAN-31V3.6W-YIN/A
TR-BLI-WW-300ACC-TRAN-31V6W-YIN/A
TR-FIO-BBS-90ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-BEL-060ACC-TRAN-12V3.6W-YIN/A
TR-FIO-BEL-090ACC-TRAN-12V6W-YIN/A
TR-FIO-BEL-120ACC-TRAN-12V6W-YIN/A
TR-FIO-BEL-150ACC-TRAN-12V7.2W-YIN/A
TR-FIO-BEL-180ACC-TRAN-12V9W-YIN/A
TR-FIO-BEL-210ACC-TRAN-12V9W-YIN/A
TR-FIO-BEL-240ACC-TRAN-12V12W-YIN/A
TR-FIO-FRP-120ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-FRP-150ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-FRP-180ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-FRP-210ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-FRP-90ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-GFL-90ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-MCA-120ACC-TRAN-12V6W-YIN/A
TR-FIO-MCA-150ACC-TRAN-12V6W-YIN/A
TR-FIO-MCA-180ACC-TRAN-12V9W-YIN/A
TR-FIO-MCA-210ACC-TRAN-12V12W-YIN/A
TR-FIO-MCA-240ACC-TRAN-12V15W-YIN/A
TR-FIO-MCA-60ACC-TRAN-12V3.6W-YIN/A
TR-FIO-MCA-90ACC-TRAN-12V3.6W-YIN/A
TR-FIO-RBCB-120ACC-TRAN-12V3.6W-YIN/A
TR-FIO-RBCB-150ACC-TRAN-12V3.6W-YIN/A
TR-FIO-RBCB-180ACC-TRAN-12V3.6W-YIN/A
TR-FIO-RBCB-60ACC-TRAN-12V3.6W-YIN/A
TR-FIO-RBCB-90ACC-TRAN-12V3.6W-YIN/A
TR-FIO-RBLU-150ACC-TRAN-12V3.6W-YIN/A
TR-FIO-RBLU-180ACC-TRAN-12V3.6W-YIN/A
TR-FIO-RBLU-60ACC-TRAN-12V3.6W-YIN/A
TR-FIO-SFP-060ACC-TRAN-12V3.6W-YIN/A
TR-FIO-SFP-090ACC-TRAN-12V3.6W-YIN/A
TR-FIO-SFP-120ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-SFP-150ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-SFP-180ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-SFP-210ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-SFP-240ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-SPS-150ACC-TRAN-12V3.6W-YIN/A
TR-FIO-SPS-180ACC-TRAN-12V3.6W-YIN/A
TR-FIO-SPS-210ACC-TRAN-12V6W-YIN/A
TR-FIO-VES-120ACC-TRAN-12V3.6W-YIACC-TRAN-12V6W-YI
TR-FIO-VES-150ACC-TRAN-12V6W-YIACC-TRAN-12V6W-YI
TR-FIO-VES-180ACC-TRAN-12V6W-YIACC-TRAN-12V7.2W-YI
TR-FIO-VES-210ACC-TRAN-12V6W-YIACC-TRAN-12V9W-YI
TR-FIO-VES-240ACC-TRAN-12V9W-YIACC-TRAN-12V12W-YI
TR-FIO-VES-90ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-WBR-120ACC-TRAN-12V3.6W-YIACC-TRAN-12V3.6W-YI
TR-FIO-WBR-150ACC-TRAN-12V3.6W-YIACC-TRAN-12V6W-YI
TR-FIO-WBR-180ACC-TRAN-12V6W-YIACC-TRAN-12V6W-YI
TR-FIO-WBR-210ACC-TRAN-12V7.2W-YIACC-TRAN-12V7.2W-YI
TR-FUMOP-WW-120ACC-TRAN-31V3.6WB-GON/A
TR-FUMOP-WW-150ACC-TRAN-31V6WB-GON/A
TR-FUMOP-WW-180ACC-TRAN-31V7.2WB-GON/A
TR-FUMOP-WW-210ACC-TRAN-31V12WB-GON/A
TR-FUMOP-WW-240ACC-TRAN-31V15WB-GON/A
TR-FUMOP-WW-270ACC-TRAN-31V15WB-GON/A
TR-FUMOP-WW-300ACC-TRAN-31V15WB-GON/A
TR-GIP-WW-120ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-GIP-WW-150ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-GIP-WW-180ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-GIP-WW-210ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-GIP-WW-240ACC-TRAN-31V3.6W-YIACC-TRAN-31V6WB8F-YI
TR-MDP-WW-120ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-MDP-WW-150ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-MDP-WW-180ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-MDP-WW-210ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-MDP-WW-240ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-MDP-WW-270ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-MDP-WW-300ACC-TRAN-31V3.6W-YIACC-TRAN-31V6WB8F-YI
TR-MDP-WW-360ACC-TRAN-31V3.6W-YIACC-TRAN-31V7.2WB8F-YI
TR-MST-BLUE-60ACC-TRAN-12V3.6W-YIN/A
TR-MST-PINK-60ACC-TRAN-12V3.6W-YIN/A
TR-OFC-120-WWACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-OFC-90-WWACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-OMDP-WW-120ACC-TRAN-31V3.6W-YIN/A
TR-OMDP-WW-90ACC-TRAN-31V3.6W-YIN/A
TR-OUSMP-WW-180ACC-TRAN-31V3.6WS-GON/A
TR-OUSMP-WW-210ACC-TRAN-31V6WS-GON/A
TR-OUSMP-WW-240ACC-TRAN-31V7.2WS-GON/A
TR-OWOP-MC-200ACC-TRAN-31V9W-YIN/A
TR-OWOP-WH-200ACC-TRAN-31V9W-YIN/A
TR-OWOP-WW-180ACC-TRAN-31V15WB-GON/A
TR-OWOP-WW-200ACC-TRAN-31V15WB-GON/A
TR-OWOP-WW-240ACC-TRAN-31V15WB-GON/A
TR-PPU-180ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-YI
TR-PPU-210ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-YI
TR-SNA-PE-120-WWACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-SNA-PE-150-WWACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-SNA-PE-180-WWACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-SNA-PE-210-WWACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-SNA-PE-240-WWACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-SNA-PE-270-WWACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-SNA-PE-300-WWACC-TRAN-31V3.6W-YIACC-TRAN-31V6WB8F-YI
TR-SNA-PE-360-WWACC-TRAN-31V3.6W-YIACC-TRAN-31V6WB8F-YI
TR-SNOPEN-WW-210ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-UDEV-HT-WW-120ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-UDEV-HT-WW-150ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-UDEV-HT-WW-180ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-UDEV-HT-WW-210ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-UDEV-WW-MC-120ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-DC8F-YI
TR-UDEV-WW-MC-150ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-DC8F-YI
TR-UDEV-WW-MC-180ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-DC8F-YI
TR-UDEV-WW-MC-210ACC-TRAN-31V3.6W-YIACC-TRAN-31V6W-DC8F-YI
TR-UDEV-WW-MC-240ACC-TRAN-31V6W-YIACC-TRAN-31V7.2W-DC8F-YI
TR-UDEV-WW-MC-270ACC-TRAN-31V6W-YIACC-TRAN-31V9W-DC8F-YI
TR-UDEV-WW-MC-300ACC-TRAN-31V6W-YIACC-TRAN-31V9W-DC8F-YI
TR-UDEV-WW-MC-300-SLACC-TRAN-31V9W-YIACC-TRAN-31V9W-DC8F-YI
TR-UDEV-WW-MC-360ACC-TRAN-31V9W-YIACC-TRAN-31V15W-DC8F-YI
TR-UDEV-WW-MC-360-SLACC-TRAN-31V12W-YIN/A
TR-UDEV-WW-WH-120ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-DC8F-YI
TR-UDEV-WW-WH-150ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-DC8F-YI
TR-UDEV-WW-WH-180ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-DC8F-YI
TR-UDEV-WW-WH-210ACC-TRAN-31V3.6W-YIACC-TRAN-31V6W-DC8F-YI
TR-UDEV-WW-WH-240ACC-TRAN-31V6W-YIACC-TRAN-31V7.2W-DC8F-YI
TR-UDEV-WW-WH-270ACC-TRAN-31V6W-YIACC-TRAN-31V9W-DC8F-YI
TR-UDEV-WW-WH-300ACC-TRAN-31V6W-YIACC-TRAN-31V9W-DC8F-YI
TR-UDEV-WW-WH-300-SLACC-TRAN-31V9W-YIN/A
TR-UDEV-WW-WH-360ACC-TRAN-31V9W-YIACC-TRAN-31V15W-DC8F-YI
TR-UDEV-WW-WH-360-SLACC-TRAN-31V12W-YIACC-TRAN-31V12W-DC8F-YI
TR-ULMF-WW-180ACC-TRAN-31V15W-GON/A
TR-ULMF-WW-210ACC-TRAN-31V24W-GON/A
TR-ULMF-WW-240ACC-TRAN-31V24W-GON/A
TR-UMOP-WW-120ACC-TRAN-31V3.6WB-GON/A
TR-UMOP-WW-150ACC-TRAN-31V6WB-GON/A
TR-UMOP-WW-180ACC-TRAN-31V7.2WB-GON/A
TR-UMOP-WW-210ACC-TRAN-31V12WB-GON/A
TR-UMOP-WW-240ACC-TRAN-31V15WB-GON/A
TR-UMOP-WW-270ACC-TRAN-31V15WB-GON/A
TR-UMOP-WW-300ACC-TRAN-31V15WB-GON/A
TR-UPPU-180ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-YI
TR-UPPU-210ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-YI
TR-USD-WW-090ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-YI
TR-USD-WW-120ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-YI
TR-USD-WW-150ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6W-YI
TR-USMP-WW-180ACC-TRAN-31V3.6WB-GON/A
TR-USMP-WW-210ACC-TRAN-31V6WB-GON/A
TR-USMP-WW-240ACC-TRAN-31V7.2WB-GON/A
TR-USMP-WW-270ACC-TRAN-31V7.2WB-GON/A
TR-USMP-WW-300ACC-TRAN-31V12WB-GON/A
TR-USMP-WW-360ACC-TRAN-31V15WB-GON/A
TR-VIV-WW-120ACC-TRAN-31V3.6WB-GON/A
TR-VIV-WW-150ACC-TRAN-31V6WB-GON/A
TR-VIV-WW-180ACC-TRAN-31V7.2WB-GON/A
TR-VIV-WW-210ACC-TRAN-31V12WB-GON/A
TR-VIV-WW-240ACC-TRAN-31V15WB-GON/A
TR-WIP-WH-120ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-WIP-WH-150ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-WIP-WH-180ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-WIP-WH-210ACC-TRAN-31V3.6W-YIACC-TRAN-31V3.6WB8F-YI
TR-WIP-WH-240ACC-TRAN-31V3.6W-YIN/A
TR-WOP-WW-120ACC-TRAN-31V3.6WB-GON/A
TR-WOP-WW-150ACC-TRAN-31V6WB-GON/A
TR-WOP-WW-180ACC-TRAN-31V7.2WB-GON/A
TR-WOP-WW-210ACC-TRAN-31V12WB-GON/A
TR-WOP-WW-240ACC-TRAN-31V15WB-GON/A
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