Christmas Tree World Help Desk

CTW Website

All articles

When will my pre-order item be delivered?Updated 4 hours ago

Pre-order estimated delivery dates are clearly displayed on the product page. These are estimated based on the expected arrival of stock to the best of our knowledge.

Occasionally, there might be changes due to unforeseen circumstances such as changes in supply chain logistics or conditions at sea. All of our pre-order items are clearly labelled with an estimated date on which you can expect you will receive the item.

Please bear in mind that the arrival date might change, as the estimated day approaches, when we begin to establish a more certain arrival date in our warehouse.

You can check the current estimated pre-order delivery date by checking the product on the website.

We will do our best to keep you updated and appreciate your patience in these situations.


Was this article helpful?
Yes
No

Christmas Tree World Ltd - Company No. 13101784, Unit 3, Enfield Ind Est, Pemberton, Lancashire WN5 8DB