Christmas Tree World Help Desk

CTW Website

All articles

When will my order be dispatched?Updated 4 hours ago

For all in-stock orders, we aim to dispatch within 48 hours of placing the order.

If your item is a pre-order, the order will be dispatched within 48 hours of coming into stock.

If your items are all in stock, and you have had no communication from us regarding dispatch within a week of placing your order, please contact our customer service team so we can investigate the delay for you.

Was this article helpful?
Yes
No

Christmas Tree World Ltd - Company No. 13101784, Unit 3, Enfield Ind Est, Pemberton, Lancashire WN5 8DB