There is loose snow on my snowy tree, is my tree damaged?Updated 13 days ago

Our snowy Christmas trees are flocked with an industry-standard, non-toxic cotton which is completely harmless to pets and humans. 

The 'snow' can become loose in transit. Our trees are sprayed with extra thick snow, so a little debris won’t affect the frosty finish. Just remember to open the box outside when you first receive your snowy tree - and give it a good shake.