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How do I track my order?Updated 3 days ago

If you have had an email advising that your order has been dispatched, then you can track your order by using the link in your dispatch email.  

Alternatively, you can see full tracking information by entering the courier tracking number, sent to your email, to see the status of your delivery on the following relevant website:

FedEx tracking: https://www.fedex.com/en-us/tracking.html | 03456 070809

Parcelforce tracking: https://www7.parcelforce.com/track-trace | 03457 740740

DX tracking: https://www.dxdelivery.com/track | 0333 2415044

APC tracking: https://apc-overnight.com/receiving-a-parcel/tracking | 01204 709906

DPD tracking: https://track.dpd.co.uk/ | 01212 750500

Palletways tracking: https://track2.palletways.com/ | 01543 418000


If you encounter any issues with tracking your order, our live chat can connect you to an agent who can help you further.


Please note: we use independent couriers to fulfil deliveries, and our customer service team has no control over matters relating to shipping. If you have a complaint regarding a negative delivery experience, please forward it to the courier company directly.

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Christmas Tree World Ltd - Company No. 13101784, Unit 3, Enfield Ind Est, Pemberton, Lancashire WN5 8DB